On April 17, 2009, Intellius Screening Solutions received recognition as one of the HR services providers included the “Hot List” of Workforce Management magazine. This is the 3rd straight year that Intelius’ screening product made it to the list of the country’s top HR services providers. The “Hot List” is a ranking of outstanding HR [...]

If you’ve already read Part 1 of “Battling with Customer Service: How to Win the War,” congratulations! You’re halfway to becoming a pro. Follow these last five steps and you’ll be on track to bending the minds of customer service representatives everywhere. Without further ado…
6. Don’t drink and dial.
It seems like [...]